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If genie lamps were out of stock before you could place an order for one, the next best thing to manage and grow your small- and medium-sized business lies in CRM. Short for customer relationship management, a real difference is possible, with the right software of course. With the numerous options out there, finding the most suitable one is like walking into a maze without a flashlight or GPS. We spared you the trouble and rounded up the best CRM software options for 2016:<\/p>\n
Since every business differs in terms of size, there is no one-size-fits-all when it comes to CRM. Thus, varying corporate sizes require unique CRM software that best addresses requirements. We\u2019ll be taking a look at ideal CRM software options for the following categories: businesses in general, very small businesses and ones that are free.<\/p>\n
Salesforce has long been considered one of the top-tier CRM solutions, mainly due to its cloud-based nature coupled with full-featured capabilities that cater to businesses of every size. Typically, Salesforce is synonymous with larger enterprises, but that doesn\u2019t mean small- and medium-sized businesses are denied the same perks. Enter Salesforce\u2019s small business edition: with it, SMBs can utilize the robust set of CRM tools at an affordable rate.<\/p>\n
Salesforce Small Business Solutions offer packages that are tailor-made for small businesses. With it you\u2019ll be able to fully utilize all that Salesforce has to offer. In order for your company to really thrive, your CRM should be equipped with features such as lead generation, contact and opportunity management, sales forecasting, workflow automation as well as collaborative tools — all of which can be found in Salesforce. Also, the software is cloud-based, meaning that you can access data and files anywhere at anytime via mobile devices.<\/p>\n
Underneath its simple and navigable facade lies a CRM software that is abundant with capabilities, all of which fit the bill for microbusinesses. Aside from the fact that it has the vital components small businesses really look for in CRM software, it\u2019s also highly scalable to accommodate the growth of your company. Furthermore, Insightly is currently one of the more affordable CRM solutions on the market; there\u2019s even a free version if you wish to test the waters. There are also paid plans available at a fraction of the price when compared with other CRM software solutions.<\/p>\n
Even with the free version or paid plans that start at $12, Insightly doesn\u2019t compromise utility with affordability. It comes equipped with all the vital CRM capabilities any microbusiness would need. This includes detailed sales reports, opportunity, contact and project management as well. It\u2019s also scalable to meet the needs of your business as it grows. To top it all off, it\u2019s a cloud-based CRM software allowing you to access data anywhere at anytime via Internet-enabled mobile devices.<\/p>\n
Not having to pay for Zoho doesn\u2019t necessarily mean it won\u2019t deliver the necessary capabilities required from CRM software. Zoho CRM provides your business with all the core functions it needs. Moreover, it allows you to onboard up ten users for free. Courtesy of Zoho CRM\u2019s mobile app, you\u2019ll be able be access data regardless of time or location. Here are some of the other features that the free version of Zoho CRM has to offer:<\/p>\n
Unlike farms, the main component to a company’s growth isn\u2019t fertilizer and sunshine. Instead, it\u2019s competent CRM software that allows your business to reach its full potential. If you have any questions on customer relationship management software, feel free to get in touch with us. We\u2019re more than happy to not only provide answers but also be part of your success.<\/p>\n