Microsoft has unveiled some new and improved Microsoft 365 features. These upgrades, introduced during this year’s Microsoft Inspire conference, are more relevant than ever and were designed with the needs of the hybrid worker in mind. From third-party integrations in Teams to nifty tricks in Outlook, here’s a quick guide on what to expect from the latest version of Microsoft 365.

Work seamlessly with Windows 365

Windows 365 is a cloud service that allows users to experience a more powerful and more agile version of Windows 10 or 11. Also called the “Cloud PC”, Windows 365 will enable you to access your entire PC — including personalized apps and settings — from any device. This means Windows 365 users can start working from anywhere right away, which is especially useful when finishing an urgent task or getting the most out of a productivity streak.

Windows 365 eliminates logistical complexities and security concerns that often get in the way of efficient hybrid working. With a Cloud PC, you can start working on your office computer, pick up where you left off on your tablet during your commute, and jump right back in on your desktop if you’re working from home the next day.

Experience a more powerful Teams app

Teams is now loaded with new apps that are sure to make Microsoft’s communication platform even more collaborative. One of the new apps coming to Teams is Confluence Cloud by Atlassian, which allows users to take notes during a Teams meeting. The notes can be formatted as action items, mentions, tables, and the like to make the salient parts of the meeting more digestible. On top of this feature, the notes are also easily shareable in the Teams channel, allowing everyone to immediately access a copy of the minutes of the meeting.

Salesforce will also be available for Teams. With the Salesforce for Teams app, you can integrate Salesforce records into different chats, calendar meetings, or channels so you can access and refer to the documents during discussions.

There’s also a new Q&A app that will help improve question and answer sessions in meetings or webinars with a large number of participants. Attendees can now ask questions and reply to other participants’ questions throughout the meeting, and organizers can moderate discussions by filtering responses, marking the best answers, and pinning posts. This gives the Q&A more structure and makes it easier for everyone to search for relevant information.

Get better organized to improve productivity

It’s easy to get disorganized when you have several things on your plate. With Microsoft 365’s new features, it is a lot easier to prioritize tasks, organize events, and take necessary breaks in between.

For one, you can now pin emails to the top of your inbox so you can readily find important emails later. Message reminders in Outlook will also help you stay on top of your tasks by nudging you to take action on emails that you might have missed.

There’s also no need to sift through thousands of documents to find the right files to attach to your plan in Microsoft Planner. The app can now show you a list of files related to your agenda that you might want to attach, helping you save time and effort.

What’s more, a new setting in Outlook lets you schedule meetings early or late so you can carve out essential breaks between back-to-back engagements. Scheduling breaks between meetings gives you and your employees time to breathe and prevents you from feeling overwhelmed or burned out.

We’ve only just scratched the surface of Microsoft 365’s newest features. If you want the latest updates on this topic, don’t hesitate to contact us. Our tech experts are always ready to answer your queries.

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If you want to keep everyone updated on each other’s assignments or improve your team’s productivity, sharing your calendar on Microsoft 365 is a must. In this article, we’ll take a look at how you can sync your schedules on different versions of Outlook.

Outlook on the web

If you have Microsoft 365 or another email service based on Microsoft Exchange Online, follow these steps to share your calendar:

1. Open the Calendar by clicking on the calendar icon at the bottom of the page.
2. Once you’re in Calendar, go to the toolbar at the top of the page. Click on Share and choose which calendar you want to share. Keep in mind that you can only share calendars you own and not other people’s.
3. Indicate whom you want to share your calendar with by entering their email address or name.
4. Select which activities recipients are permitted to perform on your calendar. You can choose from the following:
   • Can view when I’m busy ⁠– if you want the calendar to show when you’re busy but hide certain details
   • Can view titles and locations ⁠– if you want the calendar to indicate when you’re busy, as well as key details like an event’s title or location
   • Can view all details ⁠– if you want the calendar to reveal all details about an event
   • Can edit ⁠– if you want recipients to be able to modify your calendar
   • Delegate ⁠– if you want recipients to be able to alter your calendar and share it with other users
5. To proceed, click on Share. If you change your mind, click on the Trash icon to cancel sharing your calendar.

Alternatively, you can publish your calendar and share it with others using a URL. Here’s how you do it:

1. In Calendar, go to Settings and click View all Outlook settings.
2. Select Shared calendars.
3. Go to Publish a calendar and choose which calendar you want to publish and how much information is revealed to recipients.
4. Click Publish.
5. You will be given the choice between using an HTML or an ICS link. The HTML link can be used to view your calendar using a browser like Firefox or Google Chrome. An ICS link allows recipients to import your calendar and view it on their own Outlook calendar.

Outlook.com

Like Outlook on the web, Outlook.com allows you to share your calendar directly or publish it. The steps for sharing are exactly like those used in Outlook on the web, too, except you only have two options for how recipients can use your calendar. These are “Can view all details” and “Can edit.”

Publishing your calendar on Outlook.com requires you to::

1. Click on the calendar icon to open the Calendar view.
2. In Calendar, go to Settings and click View all Outlook settings.
3. Go to Calendar and select Shared calendars.
4. In “Publish a calendar,” select which calendar you’re publishing and how much information it contains.
5. Click Publish and choose to use either an HTML or ICS link.

Outlook on iOS and Android

If you’re using a mobile version of Outlook, these are the steps for sharing your calendar:

1. On your Outlook app, click the hamburger button at the top-left corner and select Calendar.
2. Go to Share and tap on Add People to indicate your calendar’s recipients.
3. Input each recipient’s name or email address. Once you’re done, tap on the Check button at the top-right corner of the page.
4. You will see a list of recipients. Tap on a name to edit their permissions and how much information they’re allowed to see. As with Outlook on the web, available options are “Can View,” “Can Edit,” “Delegate,” “Only When I’m Busy,” “Only Titles and Locations,” and “All Details.”
5. To remove a user from your recipients, tap on Remove at the bottom of the page.
6. After you’ve set permissions, tap on the Check button at the top-right corner of the page.

The Outlook calendar is an excellent feature for managing your team’s events and workflows and can help boost your efficiency and productivity. If you have other questions and concerns about Microsoft 365, get in touch with us today.

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Technology can provide countless opportunities to streamline workflows, eliminate redundant processes, and reduce costs. If you’re looking to stay ahead of the competition, simple technology strategies like the ones below can dramatically enhance your business performance.

Change office communication

To increase teamwork and productivity, set up instant messaging software such as Slack or Microsoft Teams. These platforms allow employees to communicate in real time instead of communicating through asynchronous methods like email. You can instantly send messages and share files in team chat rooms, saving precious time and allowing you to get more work done. This is especially useful in enabling communications when everyone is working remotely

Install video conferencing

Rather than spending hours getting to and from meetings outside your office, opt for a networked phone solution that offers video calls and conferencing. This way, you can hold a video conference to discuss business matters while in the office, at home, or abroad. You can also record the call so everyone can actively participate in the meeting and review important details for later without having to pause to take notes.

Implement ERP software

Enterprise resource planning (ERP) is a type of software that organizations use to manage various business processes like accounting, project management, and supply chain management. ERP software provides employees with up-to-date business information that they can easily access and use. It eliminates redundant data entry and reduces the number of spreadsheets that are used to record critical business data by storing information in a centralized database.

Once information is in one place, managers have complete visibility across departments, allowing them to make smarter decisions and eliminating organizational silos. For example, supply chain managers can quickly detect when store shelves need to be replenished and send purchase orders to accounting teams for approval.

Upgrade workstations

Outdated technologies and workstations limit your business’s progress, and are a hindrance to developing clued-up, efficient employees. Aging systems and slow networks can frustrate your team and hamper productivity.

That’s why it’s important to thoroughly assess your current workstations, applications, hardware, and tools. While this doesn’t mean that you have to buy a new set of workstations for your entire company, you should at least replace obsolete equipment with more modern machines In addition, make sure all software and applications are up to date to ensure maximum efficiency and employee satisfaction.

To get the maximum return on your technology investment, it’s also important to partner with a knowledgeable and reliable service provider. Get in touch with our IT experts today to find out how we can implement technology to help your employees become more efficient and productive.

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More and more organizations across the globe are migrating their data and systems to Microsoft 365. If you’re thinking about making the move yourself, take note of the following common mistakes to ensure your migration is successful and hassle-free.

Not having enough bandwidth

Migrating your files and systems over to Microsoft 365 requires a large amount of bandwidth, which can result in slower internet speeds during the migration process. If the migration is carried out during business hours, you and your employees might struggle to do tasks online, such as sending emails and holding video conferences. To avoid this problem, schedule the migration after regular business hours or on a weekend.

Also, if you are already noticing slow speeds and service interruptions before deploying Microsoft 365, note that these issues will likely get worse after implementation. This is because Microsoft 365 services require a large amount of bandwidth. Ask your internet service provider to check your existing network connection to ensure that it can handle the migration and the day-to-day operations of Microsoft 365.

Lack of end-user involvement and buy-in

User involvement is key to the success of any IT project, including migrating to Microsoft 365. Make sure your end users know what to expect during every stage of the migration process. For one, let them know how long migrating to Microsoft 365 will take and how it will affect their tasks. Starting the migration without informing users that their files and email will not be accessible during the process can lead to productivity loss and resentment toward the new platform.

And to ensure you get your employees’ buy-in, train them on how to use the new platform. Introduce Microsoft 365’s apps and features, and explain how these can help them enhance their productivity and efficiency. This will ensure that everyone is familiar with the Microsoft 365 environment, preventing any disconnect or confusion, and pave the way for a seamless migration.

Rushing the process

While it’s tempting to try and migrate all your data at once, it would be foolish to do so. Successful migrations take months to plan, prepare, and execute. They are best done in stages. If you’re migrating your email accounts, for instance, it’s recommended that you move your emails to Exchange Online before gradually rolling out other apps. This way, all the data you need will be carried over to Microsoft 365 without any loss or corruption.

Stuffed mailboxes and large files

If your users have too many emails in their inboxes or have a lot of large files, the migration process could slow down significantly. Encourage your staff to archive their inboxes and delete large, unnecessary files to ensure that the process goes smoothly.

Outdated software

If your business is still using an older version of the Windows operating system (OS), such as Windows 7 or Windows XP, you’ll have trouble using Microsoft 365. The productivity suite works best with Windows 10, so if you’re planning to implement it, factor the cost, time, and effort it will take to upgrade your OS into your migration plan.

Doing the process yourself

On paper, migrating to Microsoft 365 seems like a simple and straightforward process. This leads many businesses to believe that they can do it on their own. However, without proper guidance from experts, you may run into problems that can harm critical business operations.

Ensure an error-free migration by partnering with us today. We’ll show you the proper way of migrating your business’s systems to Microsoft 365 without affecting your day-to-day operations.

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Note-taking is a vital skill in life. Whether you’re in a board meeting, conference, or lecture, you’re bound to list, quote, or summarize certain points in order to recall them later and understand them better. Thanks to new technologies, you now have more ways of taking down notes than just a pen and paper. Using your mobile device and Microsoft OneNote, you can easily record your notes and have the bonus features of customizing and sharing them. Discover the ins and outs of this incredible app by reading on.

Organize your digital notebook

While both Microsoft Word and OneNote let you create text-heavy documents, they store and display saved information differently. Word displays one document at a time, but OneNote shows you all your documents at once.

When you open the desktop version of OneNote for the first time, it shows you a default Notebook called “My Notebook.”

If you want to create another Notebook, click on the < beside the name of your current one, then choose +Notebook at the bottom of your screen.

You can customize a Notebook by separating it into subcategories called Sections, which are like dividers in a physical notebook. For instance, you can dedicate one Section for the notes regarding a particular client. Sections are shown as color-coded tabs along the top of the screen, next to the name of your Notebook. You can add more by clicking on +Section at the bottom left of your screen.

You can add individual pages to a Section by clicking +Page, and you can use this feature to separate information. For example, you can add pages pertaining to a client’s contact details, project statuses, and billing information.

You can rename your Notebook, or any Section or Page, by right-clicking on it and choosing the rename option.

Start experimenting

There’s no hard-and-fast rule to enjoy OneNote because each person’s note-taking habits are unique. The only way to find out if OneNote works for you is to try out all the features and decide which method is most effective. Here are some things you can try to get a feel of the OneNote experience.

• Add tags to your notes so you can search for them efficiently
• Instantly turn your drawings into shapes or text using the Ink to Shape and Ink to Text functions, respectively
• Solve equations by using the Ink Math Assistant (which can help you graph or solve math problems)
• Use Immersive Reader to read texts out loud
• Write on a web page in Microsoft Edge and save your annotations to OneNote

Keep in mind, however, that these work only in OneNote for Windows 10. If you’re using an older version, you’ll need to upgrade to the latest version to enjoy these benefits.

Share your OneNote

So you’ve created a detailed plan for an upcoming event complete with visual pegs and handwritten instructions, and you want to share this with your team. That’s easy as pie with OneNote. Just go to the upper right corner of your ribbon, click on the Share button, and type in the email addresses of the people to whom you wish to send your notes. You can also set the sharing permissions to either “can view” or “can edit,” giving you more control over your data.

OneNote has numerous tricks up its sleeve and it can take months for you to master all of them. Call us today, and we’ll make sure you’ll get the hang of OneNote in no time.

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Workplace Analytics allows managers to assess their employees’ performance using the data gathered from Office 365. Unlike past Microsoft productivity tools that showed only the user’s own information, Workplace Analytics allows both employees and managers to view each others’ performance data.

How does Workplace Analytics work?

A paid add-on to Office 365 enterprise plans, Workplace Analytics extracts behavioral insights from data gathered from Office 365 email, calendar, documents, and Skype. This means any data an employee types into their email and calendar — whether the information is in the subject line or in the body itself — can be used to determine their productivity.

The program has an overview dashboard that provides specific information:

• Week in the Life provides an overall view of how the entire organization spends time and how members collaborate with one another
• Meetings Overview shows the amount of time people spent in meetings
• Management and Coaching gauges one-on-one meetings between your staff and their manager
• Internal Networks shows how people within the company connect with one another
• External Collaboration provides insights into how people from your company connect with those from third-party organizations
• Teams Collaboration takes a look at how employees and managers communicate with their colleagues

What does Workplace Analytics aim to do?

According to Microsoft, Workplace Analytics addresses businesses’ most common challenges: complexity, productivity, and engagement.

Using Workplace Analytics data, managers and human resources departments can form productivity strategies for the entire company. If most of your employees spend 60% of their time attending meetings and not enough time doing creative work, managers can come up with a strategy to reduce meeting times and focus more on productive tasks.

Workplace Analytics also identifies how employees collaborate with internal and external parties. Suppose one of your sales staff frequently communicates with certain contacts. By using Workplace Analytics data, the manager would be able to determine whether this particular collaboration pattern is helping the employee hit sales targets or he or she is missing out on other more critical contacts. Based on this info, managers would also be able to determine which employees are most likely to meet or exceed their targets and set company-wide standards accordingly.

Workplace Analytics also allows managers to determine an employee’s level of engagement (i.e., whether the organization’s collaboration patterns are good for the company), and whether workloads are fairly distributed among workers and/or departments.

Is Workplace Analytics useful for small businesses?

Large corporations have been using Workplace Analytics, but small businesses can also benefit from it. The data used to provide insights are what employees generate themselves — how much time they spend on meetings, whom they frequently communicate with, and how much time they spend on productive tasks.

Aside from letting managers examine their staff’s work behavior, Workplace Analytics also provides an overall look at an organizational level. If you want your organization to further harness the capabilities of Workplace Analytics and other Office 365 tools, give us a call today.

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Businesses need technology to be profitable and productive. But not all technologies are capable of delivering on their perceived benefits. To make sure your investments are worth keeping, you need to perform technology business reviews.

A technology business review reveals the strengths and weaknesses of your company’s IT framework. It’s often performed by a third-party IT consultant who will give an objective assessment of your technology and provide recommendations to help you meet your goals. If done properly, technology business reviews allow you to:

Save money

Every review starts with a cost-benefit analysis to determine whether an implemented solution is worth the continued investment. If there are technologies costing you a fortune in management and maintenance fees, consultants will advise you to cut them from your budget. The best ones will recommend cost-effective alternatives so you can do more with less.

Increase productivity

System-wide reviews of your IT infrastructure show you what processes are hindering business operations. This allows you to formulate solutions to increase productivity. For example, if employees are mainly sharing files via email, consultants might suggest cloud collaboration platforms, like Office 365 or G Suite, that store data in a centralized location for seamless file sharing.

Enhance security and compliance

Technology business reviews can also uncover security risks within your business. Consultants look for missed patches, poorly configured networks, and other software vulnerabilities that can be easily exploited by cybercriminals.

They’ll then compile their findings to create a more robust cybersecurity strategy, usually, one that involves implementing advanced solutions like intrusion prevention systems (IPS), file access restrictions, and patch management software.

If you operate a business that’s subjected to data regulations like the Health Insurance Portability and Accountability Act (HIPAA) or Payment Card Industry Data Security Standard (PCI DSS), consultants will also pinpoint IT practices and solutions that are noncompliant and customize a strategy that ensures the privacy, integrity, and availability of your data.

Implement technologies that fit

Considering that new technologies are released at a breakneck pace, it’s important to pick those that will help you achieve your business goals. Technology business reviews keep you up to date on the latest technology trends and gauge the impact of implementing them so that you can make informed decisions.

Whether your goal is to increase profits, productivity, security, or all of the above, technology business reviews can put you on the right track. Our seasoned IT consultants can conduct these reviews for you and develop a strategy that gives you an edge over the competition. Just give us a call.

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Before there was Google Assistant, there was Google Now. In 2016, it replaced Google Now as the virtual assistant (VA) in the Google app for Android and iOS. The updated VA offers plenty of functionalities to Google device users. Here are a few that you should take advantage of.

Locate the best route to any location

Google Assistant works seamlessly with Google Maps, which makes it a great tool for finding the best route to any location.

For instance, if you’re trying to find the best route home, just turn on the app and say, “Get me home.” It will then work with Google Maps to let you know the ideal route based on your current location.

You can also check for traffic updates with Google Assistant, and get the latest information on road closures and traffic diversions. This feature is perfect for people who are often on the move.

Make a shopping list with your voice

Google Assistant can also help you make shopping lists with ease — just “talk” to the app.

To do this, open the app and say, “Add [item] to my shopping list.”  Google Assistant will then collate all the items on your shopping list and read it back to you for good measure. 

Stay updated with the latest news

Too busy to browse the day’s news? Why not have Google Assistant read them for you? If you say “Play the news,” Google Assistant will begin reading the stories from news sources you have saved in your RSS feeds, social media accounts, etc.

You can make Google Assistant play, pause, and stop reading at any time, as well as request it to read articles from a particular source or media site. 

Take control of your smart home

If you’re enhancing your living space with smart devices like ovens, light bulbs, or thermostats that operate automatically, Google Assistant can help you easily control them. For example, you can say, “Okay. Google, turn off lights in the living room.”

To activate Google Assistant, tap on the menu icon at the upper-right section of the screen and choose Settings. You can then add the smart devices in your house that are compatible with your app.

Measurement and currency conversions and language translation

You can also use Google Assistant to convert measurements, currencies, and other data. You can even ask it to get exchange rates between the US dollar and a foreign currency. Just say, “What is 12 US dollars in euros?” The trusty assistant also has a nifty language translation feature. 

Check the email inbox and appointments calendar

If you’re using Google Assistant, chances are you’re using other services like Gmail or Google Calendar, so why not use your voice-activated helper to connect to these apps?

You can ask Google Assistant to skim through your Gmail inboxes for target keywords, or pull up a recently added appointment in your Calendar app. Google Assistant can also work with your Google Keep app, which is handy for taking down notes. 

These are just a few of the things Google Assistant can do for you. If you have questions about this tool, get in touch with our experts who are ready to help you.

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With Office 365, your business can gain a lot, but you won’t benefit from it if you don’t know how to use this service. Do you want your employees to be more productive? You can’t go wrong if you follow these simple steps to boost your business.

Get the staff aboard

To maximize your company’s productivity with Office 365, make sure that every employee with a computer uses it. While this may be easier said than done, you can easily promote the service by encouraging the officers of your company to use it first. When your executives, managers, and top employees use Office 365, others will be persuaded to do the same.  

Train employees

If your employees don’t know how to use Office 365, they won’t be productive, and the cloud service becomes a wasted investment. This is why training is vital. Teach your staff the ins and outs of the platform so they can take full advantage of it. 

One way to train your staff is to make or assemble short training videos. These are easy to digest and will be remembered by employees. They can be viewed over and over again and used anytime. This saves management the trouble of training people. 

Utilize core tools

When you first used Office 365, what did you like about it? You were probably sold on the idea that it increases staff productivity since it allows employees to work and collaborate anywhere. If you’re not utilizing this service for that purpose, now is the perfect time to do so. 

Some of the tools that increase productivity are OneDrive for Business (OD4B), SharePoint, and Skype for Business. OD4B and SharePoint allow employees to upload and save documents to a virtual drive, share that document with another group or user, and edit it at the same time. This gives everyone the ability to access that document and work wherever they want. 

Because it is a flexible communication channel, Skype for Business also enhances productivity since employees, colleagues, and customers can communicate easily. From online meetings to conference calls, video calls to instant messaging, you have a wealth of options for instant communication. 

Be more secure

Not only can a security breach cost you money, it can also destroy your business. While Office 365 already has built-in security with Azure Active Directory, it’s always wise to be cautious of the files you add and share on the service. If you upload files with sensitive company information to the platform, make sure you control them.   

These four productivity tips can help your business grow. If you’d like to learn more, or need additional training on Office 365, give us a call. We are happy to help you!

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Arranging meetings that work with everyone’s schedules is a pain — especially if participants don’t work in your office. A calendar that is easy to share publicly simplifies everything from scheduling calls with clients to quarterly meetings with business partners. Here’s how you can achieve that with Office 365.

Share an Office 365 calendar with specific people

Click the Share button from the Home menu along the top of your Office 365 calendar. This will open an email window where you can enter the addresses of people you want to see your calendar.

From that window, you can limit how much of your calendar they see by choosing from Availability Only, Limited Details, or Full Details. The latter two will show recipients the meeting names and participants of events on your calendar, whereas Availability Only will simply display scheduled events as Busy. After you’ve sent the invitation, recipients receive an email with a link to view your calendar in a web browser.

Make an Office 365 calendar public

If you’d prefer to have a link that you can share in a variety of channels whenever you’d like, click the Publish Online button from the Home menu along the top of your Office 365 calendar. From the dropdown menu, first click Publish This Calendar, then Configure This Published Calendar. This will create a link that you can give to collaborators outside your organization. As long as you don’t change your calendar’s visibility, they’ll be able to open that URL and view your availability.

Share your calendar so others can manage it

Users who have administrative control over their Office 365 calendar can set up special sharing settings that allow someone else to send and respond to invitations. From the Account Settings window, click on the Delegate Access button. This window lets you add or remove delegators and configure how much control they have over your calendar.

Even something as simple as sharing your calendar outside your organization has the potential to increase office productivity and efficiency. If you have questions or concerns about managing various aspects of Office 365, get in touch with us today.

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