Firefox isn’t the most popular browser today — that honor goes to Google Chrome. But Firefox has a devoted set of users who find it to be the better browser. If you’re one of those people, here are some tips to make the most of Firefox.

Customizable Firefox toolbar

Choose which tools you want to see on your Firefox toolbar and maybe even discover new ones you haven’t heard of. Click on the menu button on the top-right corner and then click Customize. Drag and drop desired items onto the toolbar, which is located along the address bar near the top of the browser page.

Secret tweak interface

Catering to more tech-savvy users, Firefox’s secret interface gives you a peek behind the curtain into the world of coding. This helps you make adjustments to improve browser performance.

Primary password setup

If you want greater privacy over your Firefox browser, set up a primary password, pronto. The primary password (formerly called Master Password) acts as a key that unlocks all your passwords and information that could be detrimental if left exposed. To enable this function, click on Menu > Preferences > Privacy & Security, or type about:preferences#privacy directly in the address bar. Then check the box next to “Use a Primary Password” and follow the directions in the pop-up window.

Custom shortcuts

Mozilla has plenty of keyboard shortcuts, but you may prefer using shortkeys you’re already familiar with or ones that you use for other browsers. To create your own shortcuts, click on Menu > Add-ons and install the Shortkeys add-on.

URL autocomplete

Firefox’s URL autocomplete feature lets you type the name of a website without having to type in URL prefixes and suffixes (https://www, .com, etc.) in the address bar. If you’re logging on to Facebook, for example, just type in “facebook” in the address bar, press Ctrl + Enter (Mac: Command + Enter), and you’ll be redirected to Facebook.com.

Hardware acceleration

If your computer’s speed is fine but Firefox is slowing down (especially after comparing it to other browsers’ speed), it could be a problem with Firefox. To fix this problem, turn on hardware acceleration. Go to Menu > Preferences > General, scroll down to Performance, and untick “Use recommended performance settings”. Then, tick “Use hardware acceleration when available” and you’ll observe a noticeable difference in performance.

With every new version of Firefox, its features become smarter and more useful for business users. If you want to discover more ways to work more efficiently with better technologies, chat with our computer experts today.

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With evolving technology comes evolving threats. Recently, a researcher revealed that a new type of scam freezes Google Chrome and tricks users into believing that their network security has been compromised. Little did they know that following instructions listed on the screen will lead to an actual security breach.

The End Game

The scam works by displaying an error message indicating a bogus security breach incident that renders a browser unusable. These scammers capitalize on the fact that a serious crash can’t be solved by simply closing the site, thereby sending the users into a panic. This encourages them to dial the number listed on the warning message.

On the other end of the line, the scammers would pose as Microsoft or Apple representatives to convince users into surrendering their credit card details to repair a non-existing security issue. The scams are generally carried out through legitimate sites or malicious ads that have been hacked.

The Ingenious Process

This new scam operates against Chrome by corrupting the window.navigator.msSaveOrOpenBlob programming interface, which basically uses it as a form of distraction. The hackers manipulate the browser and forces it to save a random document on a disk repeatedly at super fast intervals that are impossible to notice. After five to 10 seconds, Chrome will be completely unresponsive.

The Easy Fix

To recover, Windows users simply have to open Windows Task Manager (press ctrl + shift + esc keys) and stop the process there. On the other hand, macOS users just need to wait until a system message prompts them to close the unresponsive Chrome tab. Typically, the latter is a more appealing option since users would have the freedom to close only the corrupted page. Manually closing the whole browser means possibly losing unsaved files in any open Windows.

When faced with IT-related issues, you need to determine how you can approach them calmly. The threats in the digital world may be terrifying and intimidating, but causing a panic in your workplace isn’t the answer. Call us as soon as any problems arise, and we’ll help you as soon as we can. We can even hook you up with other security measures to beef up your network security.

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Most web browsers have built-in security measures to protect users, but some of those aren’t enough to ward off unwanted software. To improve Chrome’s security, Google rolled out some changes in its Chrome Cleanup tool for Windows. Here’s how the enhanced tool protects you.

Detect hijacked settings

Many users prefer to enhance their browsing experience by installing extensions or plug-ins, some of which could be malicious. When these extensions are installed, they could inject harmful ads into web pages or allow access to third-party servers without the user’s consent.

Google’s new hijacked settings detection function prevents this from happening. Once it detects an attempt by a third party to change your browser’s settings, it will automatically revert to Chrome’s default settings. And in case you suspect any unauthorized change in your browser, you can manually reset settings in Chrome.

Simplify cleanup

You probably don’t remember downloading many of the files in your Downloads folder, but these are actually software and other attachments that were bundled with the software that you do use.

Chrome Cleanup’s newly simplified feature makes it easier for you to determine harmful files, easing the pain of sorting through and deleting tons of downloaded files. Whenever it detects a malicious software, users will get a pop-up message that offers them an easy way to remove the potential threat, get more details about it, or disregard it in case of false detection.

Maximize removal of nonessential software

Aside from the simplified interface, Google also made some much-needed improvements in Chrome Cleanup’s performance, so it’s now capable of eliminating more junkware.

Tricking users into installing a program without their consent is one of the many characteristics of unwanted software that Google lists under its Unwanted Software Policy. To help fight against this and other browser security risks, the company has partnered with an IT security team to strengthen Chrome’s ability to detect and remove unwelcome add-ons.

It’s important to note that these upgrades don’t affect Chrome’s performance and speed because they work in the background. In addition, these changes are now available in Windows devices but will soon roll out to other platforms. In the meantime, if you want to find out more about browser and application security, contact our security specialists today!

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If you’re not an IT professional or have an in-depth knowledge of technology, computer terminology can seem like a foreign language. While you certainly don’t need to be fluent in geek speak, having a basic understanding of it can help in a number of ways. For example, it can help you purchase the right equipment when searching for new hardware or more clearly explain a technical issue you’re having to your IT provider. Here are a few computer terms that can help you along.

App – These days when someone hears the word “app”, they usually think of a program for their tablet or smartphone; however, the word “app” actually has a much more broader meaning. Apps, which is short for applications, have been around since the birth of computers, and the word really refers to any type of computer program. Some examples of common apps used today include Microsoft Word, Adobe Photoshop, and Symantec Antivirus.

Browser – Your window to the Internet, a browser enables you to access all the information there is online. In fact, the Internet is virtually inaccessible without the use of a browser, and you’re likely reading this article on a browser right now. Google Chrome, FireFox, and Microsoft Edge are a few examples of common browsers.

Search Engine – Not to be confused with a browser, a Search Engine is a page you visit within your browser that allows you to search and find what you’re looking for on the web. You type keywords or phrases into a Search Engine, press enter, and then the web pages and files that contain those phrases and keywords are presented to you. Google, Bing and Yahoo! are a few of the Search Engines available.

Hard drive – A hard drive is essentially a storage unit for everything on your computer. Everything from your operating system to applications, such as Excel and PowerPoint, are stored on your hard drive, and it allows your computer to access these files and programs for your use. The more hard drive space you have, the more applications, videos, documents and various files can be stored on your computer.

Motherboard – If your computer had a heart, the motherboard would be it. The motherboard is a circuit board that powers your RAM, CPU and hardware, enabling it all to communicate with each other. If the motherboard is taken out of the equation, your computer will be unable to operate.

CPU/Processor – If the motherboard is the heart of the computer, then the CPU, or Central Processing Unit, is the brains. A CPU carries out the instructions it receives from the different hardware and software operating on the computer. At one point or another, everything on your computer goes through the CPU. And the more powerful it is, the faster it will be able to operate and the more advanced applications you’ll be able to run.

RAM – Random Access Memory stores all the temporary programs and data that your computer is currently using so they can quickly be accessed by your computer’s CPU. For example, if you are running Microsoft Word, Google Chrome, Adobe Reader, and Skype all at the same time, RAM enables you to access them fast – without having to reopen them every time. The more RAM you have the quicker these programs will run. Once your computer shuts down, it will no longer store these programs in the RAM, but instead in the hard drive.

These are just a handful of terms a layperson may come across when asking for technology service or talking about computers. If you’d like to learn more about the tech talk that is native to us IT professionals, or have any concerns with your current IT, don’t hesitate to get in touch.

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